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October 10, 2014

The Accident

Many have been asking why I was hospitalised and why I have a wound on my forehead. And I was getting tired of people speculating so here’s the account of what happened. Also, for those who can’t stop asking me about scarring, yes, it will scar. And for those who are weirdly and stupidly concerned about my (rumoured to be half gone) left eyebrow, no, I still have them. 🙄 #somepeopletoofreegotnothingbettertodo

2014-09-26-11-57-22_deco

Waiting for surgery

I met with an accident in Robinsons Mid Valley two weeks ago where I carelessly walked into a glass door (no, I wasn’t using my phone so stop speculating) and suffered a deep gash to my forehead. There was no signage on the door at that time (you know, those matte horizontal laminate you place on glass doors) and I was in a hurry for an appointment. All I remembered was an immense pain to my head and a lot of blood gushing down.

I thought I could still walk but when blood started dripping onto the floor, I knew it was pretty bad. Was quite disappointed with how the staff at Robinsons handled the situation — they were so freaked out that they failed to react. They just stood around gasping and panicking until I told them to let me sit down and get me a first aid kit. They initially asked me to walk to customer service on the third floor to get the kit. Not smart, because then I’d leave a trail of blood on the floor and I’m in pain. How to walk to level 3?

2014-09-26-12-11-12_deco

rif wasn’t there when the accident happened. He actually dropped me off first since we were late and went to park the car. He took me to a nearby clinic to bandage the wound and then drove me to the hospital to get treatment. I received 7 stitches and was discharged the next day with a hefty bill. This is one of the rare occasions I’m grateful to my company for such great medical benefits hahaha. 😛

2014-09-26-11-57-56_deco

Hospital food. No fun at all.

The Microsoft team sent me a lovely flower + fruit basket which was really nice of them, despite me missing their event because of the accident. Much better compared to the treatment I received from the management team of Robinsons. I emailed them about the accident hoping that they would put up better door signage to prevent this from happening to another shopper. To my disappointment, I received a call from Mike Ho of Robinsons Malaysia and his entire conversation was defensive and unpleasant.

2014-09-30-17-15-21_deco

Thank you Microsoft Malaysia!

He did a really poor job on behalf of the management and didn’t even bother to ask me how I was doing until the very last moments of the phone call. Here’s roughly how he said it: “How’s your wound? You’re at home ah? Oh sorry to hear that, feel well lah.” No sincerity at all. They were not proactive and instead, were negatively reactive when I spoke to them. Good thing my good friend Ee highlighted this to the top management of Robinsons and I received a call from Ashley who did a better job in empathising than Mike. At least now the signage has been put up at the side door.

Shitty part (besides the scar) is, I can’t eat prawns, duck meat and anything ‘heaty’ for the next few weeks. And apparently chicken is out of the question because the male ones are bad for me wtf. How on earth would I know if the chicken is male or female when I go to KFC? “Kak, ayam goreng ni…jantan ke betina?” Bet the counter girl will ask me to buzz off if I ever did that hahaha!


93 Responses

  1. Jenny Chee

    So sorry to hear what have happened to you.
    Speedy recovery and soon you can enjoy all your yummy foods 😀
    Always take care . GBU .

    1. Bangsar Babe

      Thanks Jenny! 🙂

  2. king

    well since your eating hospital food, you can blog bout it hehe

  3. TAN CS

    I am sorry to hear about that incident and I hope you have a speedy recovery from your injuries. Bad management from Robinson Midvalley and even worse customer service etiquette from Mike Ho. But I am humored by your last paragraph though about the ‘shitty part’. Lol. Coz I, myself, is still recovering from my surgery and I understand all those stuffs that you can’t eat, even chicken, which is my favourite food of all. :'( Anyway, get well soon and I can’t wait for you to post all those delicious food again.. Looking forward to more of your post.. 😀

    1. Bangsar Babe

      Thanks Tan CS! Yeah, it sucks to have to abstain from eating my favourite dishes. 🙁

  4. Tim Chew

    Wishing you a speedy recovery.

    1. Bangsar Babe

      Thanks Tim. And thank you for sharing this. 🙂

    1. Bangsar Babe

      Thanks Alexa!

  5. Kayda

    Sorry to read this…. Get well soon Bangsar Babe!!
    at least u can get abit rest! 🙂 think positive k!

    1. Bangsar Babe

      Will do Kayda!

  6. pc

    How about a review of the hospital food? 😉

    1. Bangsar Babe

      I didn’t stay long enough to review hahaha!

  7. Lim

    Sorry to hear bout yr accident. I too had frequently bump in glass doors. But thank God – I m so far OK. Get well soon.There are still so many good food for you to blog. Exodus 15.26 says for I am the LORD, who heals you – Jehovah Rapha. Take Care & God Bless.

    1. Bangsar Babe

      Thanks Lim. 🙂

  8. Alfred Toh

    not to worry, it’s just a blip in your journey and that is very normal. It could be worse so take this one as a blessing . I walk through glass doors before and so have others. Have a good rest and lift yourself higher from here on .

    1. Bangsar Babe

      Thank you Alfred. Yes, I’m grateful it didn’t affect my vision. 🙂

  9. SAS

    Of everything you can eat, please abstain from eating dark soya sauce. Will give your scar more visual.

    1. Bangsar Babe

      Noted SAS. Will avoid dark soy sauce. Even my mum bans me from eating that.

  10. Isabelle

    Yes, you can eat chicken cause they only use the female for meat. And also most male chicks are killed instantly when they are born. Read here for more details 🙂
    http://kb.rspca.org.au/What-happens-with-male-chicks-in-the-egg-industry_100.html

    1. Bangsar Babe

      Ooooooo…thanks for the info Isabelle!

  11. *hugs* get well soon.

    It will scar, but scars will fade. There are many products out there that help with the healing. Trust me on this, I fall down very often ><

    Buzz me lar, I share with you which product for what type of scar. LOL!

    1. Bangsar Babe

      Thanks unkaleong. Okok will buzz you on that. 😀

  12. Hi…so sorry for your unfortunate accident. Hope you have a speedy recovery, Anyway I am friend’s of Mark Roberts,

    So I heard that Mike Ho of Robinson’s bad management on your unfortunate accident. Well, its a shame, defensive nature comes into play. Maybe, perhaps takut kena sue for negligence. wink wink …

    Anyway, do get well soon and looking forward for your interesting food adventure and postings.

    1. Bangsar Babe

      Hi Peter,

      Thanks for dropping by. Yes, I’m very disappointed with the way Mike Ho reacted, when it was just constructive feedback. Anyhow, I don’t want to dwell too much on this. Just wanted to share what happened since a lot of people have been asking. 🙂

    1. Bangsar Babe

      Thank you ai wei! 🙂

  13. agp

    all chickens we usually eat are hens (female) males are roosters. Recover well.

    1. Bangsar Babe

      Thanks agp!

  14. Abby

    Since the incident happened at Robinsons, they should compensate you for the medical fees etc.

    1. Bangsar Babe

      They didn’t offer to do such thing Abby. Luckily my company’s medical card covered it for me. Else it would be too hefty a cost to bear as an individual.

  15. Malcolm

    Hi buddy, really long time no see. Sorry to hear about the mishap. Then again, you are known to use your head and tend to be hard headed anyway :). Like the morning look by the way.

    As I read that you were admitted, I couldn’t help but wonder what you might write about hospital ‘cuisine’. The adage “a picture is worth a thousand words” says it all. Your comment was short and simple, ’nuff said. Shortest food review ever from you. Looks like pasta in soya sauce. Haven’t they heard of macaroni and cheese?

    Hope you are feeling better and recovering quickly. Thanks to Tim for sharing the post. I seldom open FB and when I did today, this was the first feed that appeared. Hope to catch up again someday. By the way, are donuts off the menu too?

    1. Bangsar Babe

      Hi Malcolm, thanks for the comment. Hahaha no review on hospital food. I can’t take what they serve la. Yes, our catch up is long overdue. I’ve gotten over donuts already la. It’s fried chicken now. 😛

  16. Su yiing

    get well soon Bangsar Babe….rest more…

    1. Bangsar Babe

      Thanks Su yiing. 🙂

  17. Yen Ling

    OMG! Speedy recovery ya… regardless scar or no scar.. better take good rest with healthy good food.

    1. Bangsar Babe

      Thank you Yen Ling. Will do. 🙂

  18. glad that you’re recovering 😉

    i like the last part of your post.. hahaha..

    1. Bangsar Babe

      Glad you enjoyed it ahlost. 🙂

  19. Rowen Tan

    Get well soon pretty. By the way Mederma helps with the wound healing. Should try it out.

    1. Bangsar Babe

      Thanks for the tip Rowen. Will look for it. 🙂

  20. wakeup

    Ermm.. i think u banging into a glass door is totally ur fault. Its got nothing to do with people not putting up signs and all.

    Come on, if its a small kid banging a glass panel i can understand because kids are not too aware of their surroundings. But for an adult to bang a glass panel is beyond me.

    U were porbably daydreaming or playing with ur phone which u refuse to admit because u couldnt blame the management then and u would look like a fool .

    Anyhow, its not the managements fault for not putting up signs, its ur fault for not being aware of ur surroundings.

    To blame other people for ur own sillyness is just pure silly. Its not like someone hits the glass panel everyday. Its just on rare occassions where u have blur people like u .

    Put it this way, if u get robbed by a snatch thief, u dont blame the police for not doing their job right?

    1. Bangsar Babe

      I never said it was their fault. Perhaps you need to read the post properly. Then again, you probably wouldn’t get my point.

      1. wakeup

        The fact that u post this up and keep saying that Mike Ho did a very bad job in sympathizing with u means that really have the intention of putting ppl down for ur own mistake!

        Come on lah, what did u expect him to do? Visit u tell u ” oohhhh, come here sayang… sorry for banging into our glass panel”

        Nxt time we shall put a notice on everything bangable in the store.

        U made a mistake and u expect ppl to treat u like a queen.. jeezzz!

        Infact u shud say sorry for leaving ur blood all over the place .

        Tq

        1. Bangsar Babe

          I believe you might be Mike Ho or even his friend. Shall not argue with you further. 🙂

    2. rif

      Interesting theory…
      however the point here is this,
      1) Signage – it is important for any establishment to make sure that there is adequate signage to ensure the safety of the shop. Don’t you think what you said contradicts? If “kids bang the glass panel” you understand but adults you think its absurd? Shouldn’t the shop still put the signage so that kids don’t bang the glass panel? Shouldn’t the shop take responsibility if the kids bang the glass panel since no proper signage was installed? Or should the shop allow kids to bang the glass panel cause they “should” be more aware of surroundings?
      2) Crisis management – if by some freak accident that 1 of your customers get a heart attack at your outlet, what should the employees do? stand around and gasp? Or take immediate action? That is what bangsarbabe experienced, non-action from the employees. Is the heart attack the shops fault? Of course not, but non-action in the shop during the crisis will be the shops liability.
      3) Post-crisis management – Good products always have good after sales service. In this case, the premise failed to follow up on the crisis, and when bangsarbabe wrote in to complain to the management, they replied defensively and not pro-actively. Following your police example, of course we won’t blame the police, but what if you reported to the police that your bag got snatched and they didn’t do anything about it? didn’t even bother to open an investigation file. How would you feel?

      I am no expert in crisis management nor am I an expert in how to manage a shopping mall but I think these are common sense sort of steps anyone should do.

      1. wakeup

        1. Agree that signages should be put up where necessary . But they cant be putting signages up everywhere because it would take up the all the space. And by putting up signages thr is no guarantee that it will not happen. Besides, if a kid were to bang a glass panel , then it will be the parents fault for not watching over her kids. And i betcha a small kid would nvr know how to read a signage.

        2. Put it this way, the ppl working in robinsons are lowly paid 1k/mth admins , sales promoters and cleaners and part timers. U expect them to react like a medical specialist in the event of an emergency? How young are they? They probably nvr seen blood b4!

        3. Well they hv the right to reply defensively as it is not their fault. The fact that Mike Ho called up shows their concern already. Maybe he didnt know how to express his concern over the phone. And he not being sympthatic enough doesnt mean they havent had a report opened on this case yet.

        1. rif

          1. So we are on the same page that proper signage should be put at necessary locations! If an incident were to happen at a certain location, wouldn’t that be the “necessary” reason to put up a signage? Are you saying that signages should only be put up for adults? Perhaps so… but think about it a BIT deeper, if you put a warning sign, wouldn’t the parents be MORE alert to protect their kids appropriately? take necessary steps against the warning that the shop has put up? Why make an assumption that the parents will take the necessary steps? Why not be pro-active?
          2. Of course we don’t expect the staff to know how to treat a wound or heart attack. But some basic training SHOULD be given, no? Even my common sense will tell me to NOT “stand there and gasp”. Do I have medical training? No… but I certainly won’t just stand there and gasp.
          3. Do you really think this Mike Ho called out of concern? Perhaps… perhaps not. Perhaps he was just doing his job, don’t want to get in trouble. The fact that his superiors actually apologised for his actions already tells us that perhaps he did not approach the problem correctly, properly. Who said anything about sympathetic? My question here is that was there any follow up? Would the shop want this to happen again? Would you rather have the police open up an investigation file and try to find the snatch thief or would you leave it up to chance? Hope that this incident is a 1 time event.

          I think at the end of the day we are both on the same page, just different approach. Pro-active or re-active.

        2. Kevin Bin

          Dear “Wakeup”,

          Do you know why almost all clear glass doors and panels that are located where people might walk into them have horizontal translucent material or lines stuck on them? It is to provide people with a visual warning that there is a panel of glass there.

          People (who aren’t distracted nor using their phones) walk into glass panels because lighting doesn’t allow them to notice the glass, or the glass is so clean that it is near invisible. Your argument that “putting signages up everywhere because it would take up the all the space” is silly, because nobody is asking for signage covering the entire glass door and panels, just a translucent strip to warn people who may not be able to see the glass, even if they were looking straight ahead.

          This is my first time visiting this blog (came here because my friend liked or shared the post on Facebook). I usually don’t comment or reply to unknowns on the Internet, but I’m making an exception here because of the inanity of your comments (congratulations!).
          Echoing bangsarbabe, I’ve come to the conclusion that you’re either Mike Ho himself, a friend (or family) or someone who works with or for him, going from you saying, “next time we shall put a notice on everything bangable in the store.” Either that, or you’re an Internet Troll. Whatever it is, I’ve had my say. Peace and blessings.

          1. Kevin

            Well said

    3. michael sng

      Hey if she was playing with her phone, her hands/phone would hit the glass first right? Please use some common sense. And referring to your example of robbery, we would blame the gov AND the police for not doing enough to prevent the rampant crime rates. Then what? Blame the victim ah? Cant believe such dumb comments can be said.

    4. Passer-by

      Wow “wakeup” I think you or Mike Ho or the entire service industry in this country ought to really wake up. What’s been pointed out here is a record of incident, and you guys got so defensive over it

      1.
      If Robinsons is to run it in Australia, you will not even be allowed to open for business, having failed such major public liability clearance, so WAKE UP

      2.
      If Robinsons is to run it in Bangkok or Taiwan (skip Japan, they are just too professional and polite to compare), your staff would at least reacted as if it is one of their family or friend that got hurt. Panic, yes; but there were so much more they could do between panic and doing nothing – call supervisor perhaps? Just grab some tissue to stop the bleeding at least?? Mind you I used example of Bangkok and Taiwan, they are not paid any better than here, but I’m sure too mon sense is a lot common there…just something a little bit better.

      3.
      Call that lack of incident management training, but that is exactly the kind accountability (note, not responsibility) a successful retailer should take up upon themselves! Spending time arguing about the necessity of a safety measure, throwing speculations on customers negligence… C’mon, keep those to your own ranting in your weekly meetings, your brand image is so much more important than that. Whinghing about blood left everywhere, that’s just absurd… were you expecting her to scoop it in her hands? Next time if I’m sick I will make sure I vomit in your store, how?

      I too am a passer-by having read this from social media, but your reply got me all nerved up to retaliate; and I’m speaking from a 15 year retail experience here.

      You, my man, need to wake up

    5. Elly

      wakeup , u r stupid

  21. Christopher

    Really sorry to hear of your accident. Take care and it will heal well. After your recovery, come to my place and I will belanja the curry mee you loved. 🙂

    1. Bangsar Babe

      Thanks Christopher! 🙂

  22. so sorry to heard about your accident and hope you get well soon and continue to enjoy more good food!

    1. Bangsar Babe

      Thank you choi yen!

  23. suresh mike

    Dear Bangsarbabe, so sorry to hear about your accident, take caution of your food intake, hope you have a speedy recovery and do get well soon, take care ! ☺

    1. Bangsar Babe

      Thank you Suresh. Will watch what I eat. 🙂

  24. AW

    Imagine this wakeup, which obviously you are sleeping. If you went for a swim on the ocean, imagine if it’s your parents, or brother or sister or your wife/husband. They cross the line or imagine no safety line, no sign of strong currents, waves or maybe shark. Then they died because of no simple signage, wouldn’t you wish there was one and it’s a simple warning sign? Robinson is lucky that this was only a wound. Had the glass didn’t broke properly and god forbid it slit the person throat, with no signage that’s manslaughter for Robinson.

    Anyhow which common sense school did you graduate from? Coz the name wakeup is totally for you. Plus grow some balls and put up your real name. Don’t be a sissy now.

    BangsarBabe get well soon and I wonder if you can ask KFC for male chickens that are injected with females hormones 😉

  25. bo ram

    the chickens you eat at KFC and other western places are all females, the males are killed right after hatching as there is no use for them. if the chicken was cooked in a kampong then good chance it is a rooster as better to eat him than someone who lays eggs.

    1. Bangsar Babe

      Thanks for the info bo ram!

  26. Xavier Mah

    Pray for your speedy recovery! 🙂

    1. Bangsar Babe

      Thanks Xavier!

  27. Stephen Chia

    In Malaysia, there are a lot of glass doors & glass walls not properly installed with visible signage or indications in public spaces. Glad it was not so serious & glass did not shatter.

    Hope it does not leave a scar… perhaps suggest to get a good Vit E cream & use it for next few weeks to prevent scarring. Doctor may recommend suitable ones, provided stitches were done well too. 😉

    1. Bangsar Babe

      Thanks Stephen. Fingers crossed the scar will fade soon. 🙂

  28. through the eons of human history, its always the victor or those in power who paints the picture and writes the story. if hitler won the war, history books would be written to glorify the nazis and the allied coalition would naturally be the bad guys.

    i like reading your food reviews. it gives me an insight of how a pompous tastebud feels like and how i should go about dissecting my meal.

    when it comes to blaming though, you’re exactly like my mother. blames the whole world but herself.

    too bad you’re not living in some developed western nation. i’d like to see you go to court over this. the saga would make one juicy read. alas we’re all stuck in this “first world infrastructure, 3rd world mentality” shithole of a country that we love so much.

    now if robinsons was a human who blogged and shared the same snooty temperament as bangsarbabe, i wonder what would robinsons write.

    1. Bangsar Babe

      Hi Johnson,

      Thank you for taking the time to comment. I am surprised that you read bangsarbabe.com for ‘pompous’ opinions.

      My mother means the world to me, even if yours isn’t to you. So please leave mothers out of this.

  29. Get well soon and speedy recovery. Take care.

    Wilson

    1. Bangsar Babe

      Thanks Wilson.

  30. Take care Sue! And hey don’t let dumb people talk you down. At least you clarified and people deserve to know the truth, at all times. Oh and yes, I can see the clear benefits being part of the company, I should know, I’m a product of one *grin^

    1. Bangsar Babe

      Hahaha Chris! Thanks, that’s the few decent things I like about my company lol. 😉

  31. Mango bun

    A guy collapses 5m in front of me in a shopping mall in HK, before my medically trained friends and I could get to help him, we see security personnel running over w a first aid kit. All within a minute! Robinsons has much to learn on crisis management. It’s always good to be prepared. Get well soon!

  32. AhHai

    …well, if you really want to kick it up a notch, you could sue them for medical bills and have your fav marking put in place to prevent the next accident.

    Apparently, there were no markings on the glass or [if there were] they were inadequate. You can argue that you see well, were not on the phone,mbut she did not see any glass. The property owner/ staff had mishandled the injury that occurred in their premises.

    On the othere hand, just because you was injured doesn’t necessarily mean the markings (if there) were inadequate or that the defendant was negligent. People walk into things all the time; God knows I’m still trying to find out who’s responsible for putting that lamppost right where I would walk into it. There are a lot of glass doors out there and I don’t think having one equals negligence, although maybe he should put beepers on all its storefronts just to be extra-safe.

    But you should get compensated for medical bills, and a pot of flowers to say the least. Don’t you agree?

  33. Get well soon babe. Unfortunately in Malaysia, the way to get your own rights is via escalation to the top management.

  34. Val

    Scar or no scar…I’m glad that you did not suffer any serious injury and recovering. Wishing you a speedy recovery and do watch out for glass door in future 🙂 Nothing wrong with learning a lesson once in a while.

  35. Molly

    Sorry, can’t help but laughed at the pic with the big bandage on you.
    I walked into glass door, walls, bins all the time, eventually, I just have to learn to pay more attention to what I’m doing. Just chill.
    Hope your face doesn’t scar as much as you are traumatic over it.

  36. Alison

    Hi,
    If you don’t mind me asking, what surgery did you go through exactly? Sounds like you just had a bad gash to your forehead that required stitches? Also, why is it you have to abstain from certain foods after getting stitches?

    1. Bangsar Babe

      Yes, the gash was deep so stitches were required to seal the wound up. As for the food abstinence, it’s a belief that one should abstain from certain types of food as this might slow down the healing process.

      1. Alison

        As a doctor I feel the need to say that getting stitches is NOT surgery. It’s a simple outpatient procedure. Not sure why admission to hospital was even needed. Also, there isn’t really any evidence to show that certain food slow down healing process so from a medicine stand point, there’s really no need to avoid “heaty” foods.

        1. Bangsar Babe

          Perhaps you should talk to my doctor then? He was the one who admitted me.

          Well I’m not about to risk it (my healing process) with prawns and duck meat. But thanks for your input.

          1. Alison

            oh I’m not saying it’s your fault you got admitted. i just wanted to emphasize that getting stitches is not surgery. wrong terminology it can be misleading to readers.

          2. Bangsar Babe

            Hi Alison,

            Noted on that. Thanks for clarifying this. I’ll make the necessary amendments. 🙂

  37. spanker

    Thousands of people walk in and out of Robinson’s through those glass doors, and none of them has an accident with it.

    You carelessly bang your head against the door and you say Robinson’s didn’t put up proper signage? The doors are clearly tinted and there’s a raised floor and there’s a chrome door handle on it.

    Just admit you were careless la Bangsarbabe, you’ll get more respect that way. Naturally, you can blame Robinson’s too, but you’ll be getting white knight replies and won’t learn anything other than you can blame other people for your carelessness.

    1. Bangsar Babe

      spanker,

      I never denied I was careless. Perhaps you should read the post properly before you make such assumptions. And no, the side doors of Robinsons are (or maybe at this point, were) not tinted. And you’re missing the point –> the people in charge failed to react accordingly.

      I wrote this to share my account of what happened and to serve as an awareness. Not to gain respect or white knight replies.

      1. spanker

        I walk through Robinson’s almost everyday, and it is very clear that the glass is tinted, not much, but it is obvious. Last week they started putting sticker cautioning people about the door on the door. So to me, that’s pretty quick action. They’ve been there for 7 years and this is the first time this happened.

        Frankly, if someone is going to walk into a glass door in the magnitude you had, I don’t think signages is going to stop that from happening.

        What were you rushing for? (if you don’t mind me asking)

        1. rif

          Hi Spanker,

          Please read my comment so you don’t miss the point of this post.
          Thanks

          1. spanker

            I’ve read your comment and here’s my response.

            1) Signage – Unlike driving or bungee jumping, shopping is not an inherently dangerous activity. It is ridiculous to say establishment should ensure this and that for you. Take ownership of your own safety. If signage is your concern, I’d rather (after Bangsarbabe’s careless) put up a sign that says “management is not responsible for your safety and wellbeing due to negligence”.
            2) Crisis management – Retail assistants are there to assist with shopping, NOT with crisis management. Yes, Robinson’s can hire crisis management consultants, a cost that you will see reflected in the retail price of the products you purchase.
            3) Post-crisis management – Once again, Robinson’s is in the retail business. They’re not in the crisis management business. Your “should

            addendum on your comment:
            didn’t even bother to open an investigation file. How would you feel?

            Frankly, I can feel many negative things. What I WON’T feel, is that the shopping complex owes me for something, because they have no obligations whatsoever to compensate me that is something of my own carelessness, just like I have no obligations to buy whatever from Robinson’s after window shopping and enjoying their A/C.

            Do you see car parks paying car owners for each car that is broken into/stolen?

          2. spanker

            previous post incomplete. I meant to elaborate on point 3.

            3) Your “should have” can easily be redirected by at the shopper. Shopper “should” know that when walking into a building, there would be a door. Throwing “should” around does not change the fact that:
            a) It was careless due to ONE person
            b) ONE person thinks other people should pay for said person’s carelessness.

            Using the “should this” and “should that” fallacy, you are pushing responsibility to someone else, and that’s just bad taste.

  38. Valentino Wong

    Sorry for horn u while u r crossing the road to Mbb (15 minutes ago) I guess ur forehead have fully recover ya! Nice #ootd

    1. Bangsar Babe

      Thanks Valentino!

      Hahahaha no la I covered it with a skin coloured band-aid. So you can’t see from a glance. 😉

  39. CH

    First time visit ur blog and see this incident thread .. great that you are Okay now .. Take Care .. 🙂

  40. Melvin

    Hello!

    I work in the glass industry and most of the internationally recognized code of practice / design standard clearly state that:

    “Glazing capable of being mistaken for a doorway or opening should be made apparent by transoms, colonial bars, or other decorative treatment such as being opaque or patterned. Alternatively marking in the form of opaque band not less than 20 mm in height and located so that the vertical distance from the floor is not less than 700 mm from the upper edge of the band and not more than 1200 mm to the lower edge of the band is also acceptable.”

    In summary, the above states that there is an international guide to ensure that glazing subjected to human impact do not pose safety hazard. In short, it is illegal for Robinson’s to have a sliding door that is not clearly marked.

    Cheers, Melvin.

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